Terms of Service

Last updated: 30 August 2026

These Terms of Service (“Terms”) govern your use of the FixedUp mobile app and website at fixedup.app. By using FixedUp, you agree to these Terms.

1. The service

FixedUp helps U.S. contractors and home service businesses manage jobs, schedules, estimates, invoices, payments, and teams through mobile apps designed for iPhone and Android. Platform availability may vary by release or store approval. Features may change as we improve the product.

2. Accounts

You must provide accurate information when creating an account.
You are responsible for keeping your login credentials secure.
You are responsible for activity under your account and for your team members you invite.

3. Free and paid plans

Early access: may include available features at no charge where we expressly offer it.
Web subscriptions: FixedUp Pro may be purchased on fixedup.app through Stripe. Price, billing period, trial terms, and what is included are shown before checkout. Where a 14-day free trial is shown, the selected subscription starts after that trial unless you cancel before it ends.
Renewal and cancellation: web subscriptions renew under the terms shown at Stripe checkout and in the confirmation email. Store subscriptions renew and are cancelled through the applicable App Store or Google Play account settings.
Refunds: requests for store subscriptions are handled under the applicable store’s policy. For a web subscription, contact hello@fixedup.app; any refund is subject to applicable law and the terms shown at checkout.
AI Receptionist add-on: where offered, AI Receptionist is an optional recurring add-on, separately priced and shown before purchase. It may include a stated monthly allowance of AI call minutes. When the allowance is used or the service is unavailable, calls may be directed to voicemail rather than answered by AI.

4. Acceptable use

You agree not to:

Use FixedUp for unlawful purposes or to harass others.
Upload false, misleading, or infringing content.
Attempt to hack, reverse engineer, or overload our systems.
Send spam or unsolicited messages to clients without proper consent.
Resell or redistribute the service without permission.

5. Your content

You retain ownership of the business data you enter (jobs, clients, estimates, etc.). You grant us a limited license to host, process, and display that data solely to provide the service to you and your invited team members.

6. AI and voice features

Voice and AI features, including photo-assisted estimate drafts where available, are provided to assist you. They are not site inspections, professional advice, or guaranteed prices. You are responsible for verifying scope, quantities, rates, and AI-generated job details, estimates, and messages before sending them to clients or relying on them for business decisions.

7. Availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance, outages, or third-party failures may occur. Some work can be saved offline and syncs after you reopen the app with a connection; check the in-app sync status before sending client communications.

8. Disclaimer

FixedUp is provided “as is”. We do not provide legal, tax, or accounting advice. You are responsible for compliance with laws that apply to your trade business, invoicing, and client communications.

9. Limitation of liability

To the maximum extent permitted by law, FixedUp and its operators are not liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim, or $100 if you use the free plan.

10. Termination

You may stop using FixedUp at any time. We may suspend or terminate accounts that violate these Terms or pose a security risk. You may request account deletion by emailing hello@fixedup.app.

11. Changes

We may update these Terms. Continued use after changes are posted means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your state or country apply.

13. Contact

Questions: hello@fixedup.app