Delete Your Account

Last updated: 22 July 2026

You can permanently delete your FixedUp account and all associated data at any time. This page explains how to request deletion, what gets deleted, and what (if anything) we retain.

How to delete your account

1. Open the FixedUp app and sign in.
2. Go to Account & Billing → Delete account.
3. Confirm your password and type DELETE to confirm.

Prefer not to use the app? Email hello@fixedup.app from the email address on your account and ask us to delete it. We verify the request and delete the account within a reasonable time, generally within 30 days.

What gets deleted

• Your login and profile (name, email, phone).
• Your company (if you're the owner): name, address, logo, license/tax info.
• All jobs, quotes, invoices, change orders, and expenses tied to your account or company.
• Job site photos and receipts you or your team uploaded, including the underlying files in storage.
• Team member records tied to your company.

If you're a worker on someone else's company (not the owner), deleting your account removes your login and personal data; the company's job history is kept for the company owner's records, with your account unlinked from it.

What we retain

We may retain limited records where required for legal, tax, or fraud-prevention purposes — for example, payment records held by our payment processor (Stripe) for accounting and compliance. We do not retain your job, client, or business data beyond what's needed for these purposes.

Subscriptions

Deleting your FixedUp account does not automatically cancel an active Google Play or App Store subscription. Cancel it separately in Google Play → Payments & subscriptions, or iOS Settings → Apple ID → Subscriptions, to avoid future charges.

Questions

Contact hello@fixedup.app. See also our Privacy Policy.